Privacy Policy

Last updated: 10/8/2025

Introduction

Welcome to Clef Climbers, a music education web application designed to help users learn and practice musical concepts including clefs, notes, and scales. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.

Information We Collect

Account Information

  • Email address (for account creation and communication)
  • Username or display name
  • Profile preferences and settings

Learning Data

  • Game scores and progress tracking
  • Learning preferences and difficulty settings
  • Time spent on activities and completion rates
  • Musical skill assessments and achievements

Technical Information

  • Device information and browser type
  • IP address and general location
  • Usage analytics and app performance data
  • Audio preferences and accessibility settings

How We Use Your Information

  • Provide and improve our music education services
  • Track your learning progress and customize difficulty levels
  • Send educational updates and important service notifications
  • Analyze app usage to enhance user experience
  • Ensure platform security and prevent unauthorized access
  • Provide customer support and respond to inquiries

Information Sharing

We do not sell, trade, or share your personal information with third parties except in the following limited circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect the safety and security of our users
  • With service providers who help us operate the platform (under strict confidentiality agreements)

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate data
  • Delete your account and associated data
  • Export your learning progress and achievements
  • Opt out of non-essential communications

Children's Privacy

Clef Climbers is designed to be educational and appropriate for all ages. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.

Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how users interact with our platform to improve the educational experience. You can control cookie settings through your browser.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or through the application. Continued use of Clef Climbers after changes constitute acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Email: clefclimbers@gmail.com
Subject: Privacy Policy Inquiry